Refund and Cancellation Policy

At Great Dry Fruits, customer satisfaction is our top priority. If you’re not fully satisfied with our products or services, we’re here to help with a refund or replacement, provided there’s a valid reason supported by evidence after review.

Please review product details carefully before making a purchase, as they contain important information about each item.

If you experience dissatisfaction with our products or services, you have the right to cancel your order and request a refund or replacement under the following conditions:

• Valid reasons for dissatisfaction must be clearly communicated.
• Requests will be processed after a thorough investigation of the issue.
• Refunds or replacements will be offered based on the findings of our review process.

For assistance, feel free to contact our support team at [greatdryfruits@gmail.com /Contact Info].

Cancellation Policy

• To cancel an order, please contact us via our Contact Us page or through your registered email ID at greatdryfruit@gmail.com.
• Cancellation requests must be made at least 2 business days before the scheduled dispatch or delivery date.
• Requests received after this period will be processed as cancellations for the next service or delivery cycle.
• Once an order is dispatched, it cannot be canceled.

Refund Policy

We are committed to delivering high-quality, fresh products to our customers. If you are not fully satisfied, we offer the following options:

• Eligibility for Refund/Replacement:
  • Requests must be raised within 48 hours of receiving the product.
  • Valid reasons include damaged products, incorrect items, or quality issues.
• Refund Process:
  • Refunds will be processed through the original payment method:
    • Credit Card Payments: Refunds will be issued to the same credit card used during the purchase.
    • Payment Gateway Transactions: Refunds will be made to the original account used for payment.
• Refund Option:
  • Refunds will be processed through the original payment method:
    • Credit Card Payments: Refunds will be issued to the same credit card used during the purchase.
    • Payment Gateway Transactions: Refunds will be made to the original account used for payment.
  • Refund will be credited in the account in 7 to 10 business days.
• Replacement Option:
  • If eligible, you can opt for a replacement product instead of a refund.
  • Replacement orders will be dispatched within 5-7 business days after the issue is verified.

For assistance, please reach out to us at [customercare@greatdryfruits.com/Contact Info].

Return policy

Our return policy last 3 days, if 3 days have passed since your purchase we cannot offer you a refund.